¡¡¡¡1.We will take the tenet of ¡°Sincere abide by the law, serving the people ¡±, set up the reason of brands managing, Get ready to do after service, guarantee consumer¡¯s legitimate rights.
¡¡¡¡2.To take the principles of concern customer as the focus, insist on quality control, set up the quick reaction mechanism of market, investigation¡¢distinguish and understand the customer¡¯s reflection and expectation, Customer satisfaction measurement.
¡¡¡¡3.To set up in charge of the manager responsibility system and amplify the after-sale service network, which the information transmissions ways have the regular visit for customer, calling house service and using the telephone, fax and network, etc, understand the customer¡¯s suggestions and requests and feedback to the company in time.
¡¡¡¡4.To discover the rice mouldy, pollution, moth-eaten, packaging and breaking etc, replace and refund.
¡¡¡¡5.According to the feedback information, analyse the reason, confirm the goal of improving which search, appraise, implement the solution, take the correct and precautionary measures, improve product quality and service quality earnestly, and feedback to customers in time.
¡¡¡¡6.Strengthen the anti-counterfeit work, cooperate with the industry and commerce, quality control department actively, attack severely the malfeasance of forged ¡°DongYi¡± brand YangGuang rice, safeguard the image and prestige of the enterprise. Report is true that infringes the malfeasance of the ¡°DongYi¡± brand YangGuang rice legitimate rights, the company will give certain reward.
ADD£ºAnZiShan zhuanghe City, Dalian.¡¡TEL£º(0411)89814292¡¡FAX£º(0411)89819713¡¡P.C.£º116414¡¡Email:dongyi@dlygny.com